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E Governance
Overview
The need for good governance for a country’s development is widely accepted. The
global business environment and specifically the enormous growth witnessed in India over the
last few years have triggered a compelling need to seek new avenues that will enable the government
to provide good governance.
The Indian State and central governments are looking to leverage Information, Communication and
Technology (ICT) as a significant enabler in their endeavors. India’s National eGovernance Plan (NeGP)
has paved the way for a systematic, wide-scale implementation of eGovernance across the country and has
been successful in drawing attention in the country towards better governance using technology. KPMG in
India has aligned itself to the NeGP and focuses on eGovernance advisory across central and state governments,
key government departments and public bodies, helping them overcome the challenges of improving public services
and working towards better governance.
What we do
eGovernance Strategy Development
We assist in the development of a detailed eGovernance strategy and blue print for the central, state and local governments.
Research and Analysis
KPMG in India are well placed to assist our government clients by undertaking thorough and detailed
research in order to clearly highlight the needs and expectations of the e-governance project.
In conjunction to our research activities, we also perform analysis, while leveraging on the resources
of the global network
Public Private Partnership (PPP)
Considering the wide scope of offering privatisation and related services in the government sector in
India, KPMG’s Advisory services has developed an excellent skill base in PPP. This is a combination of
various skills like project conceptualisation, bid process management, financial analysis, agreements
drafting and negotiation
Change Management
We work with our clients to adopt a thorough change philosophy and help ensure effective
overall transition. Impact assessment would be a driving parameter for bringing in the change
smoothly with the project implementation
Institutional Strengthening
Critical to the achievement of the e-governance objectives set by any government (central/state/local) is the
development of an institutional framework at their respective levels. Our strengths in institutional improvement
lie in understanding the government and the relevant sector, experience in ICT requirements assessment and business
process reengineering/ government process reengineering. A key element of our advice is development of appropriate
risk management frameworks. Our skills lie in identifying and assessing risks and developing/suggesting various risk
mitigation methods
Capacity Building and Program Management
Capacity building and Program Management for eGovernance sustenance and continuous improvement
is a critical area of focus of our advisory services. KPMG in India also has a dedicated Human Capital
practice which can contribute significantly on capacity building programs focused on skills augmentation
and people/group structuring.
Potential benefits
KPMG in India has developed core competencies in the government sector and has professionals
who are specifically focused on developing tailored services to address the needs of the government
and assist them in realizing the following benefits
- Identification of the areas of concern and bottle necks in the current system
- Suggestions on ICT interventions to counter the challenges confronting the Government
and enhance service delivery standards .Build interfaces with other Government Departments for seamless information exchange
- Enable the Government Department to have clear visibility across levels for informed
decision making and further simplify and streamline the procedures of the Government Departments
- Bring the services of the Government closer to the door steps of the citizens
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